Random Questions!
If you have any other questions feel free to reach out to our customer service by email!
1. Do you have any other flavours?
We only offer one flavour currently in our Lemon Lime electrolytes. We use real freeze-dried lemon and lime juices to flavour our electrolytes. There are no “natural” or artificial flavours in our product. Our electrolytes are completely unique in this way. Stay tuned for updates on additional flavours this year!
2. Does CRH offer bulk/wholesale pricing?
We do not offer wholesale pricing. There are bundle options available on our product page. Currently our products are only available for purchase through our website at canadarockhydration.com
3. Does CRH have single serving packets available for purchase?
We do not have single serving packets available as of May 2025. Stay tuned because this may change very soon ;)
4. How long does shipping take?
Orders typically ship within one business day from the day you order. Shipping time ranges from 2-10 business days depending where you are in Canada, for most locations however it's 6 business days or less.
5. What is CRH’s return/refund policy?
We offer a 30 day money back guarantee for all of our products. If for any reason you are unhappy with the product you order from us you can let us know within 30 days of your order and we will be happy to replace your product or refund your order.
6. Are Canada Rock Electrolytes salty?
Our electrolyte mix is made with 100% Canadian sea-salt harvested off the coast of Vancouver Island, BC. The taste of our electrolyte mix is a blend of fresh sea-salt and subtle fresh lemons and limes.
7. My electrolytes clumped together in the package upon arrival. Is that bad?
No, that's completely natural. Our electrolyte mix doesn't have chemical additives and declumping agents in it, just a few raw ingredients. This means that sometimes it packs together after initial packaging. Simply break apart any clumps and it's ready to serve.
8. My electrolyte mix has a slight golden colour to it. Is this normal?
Yes! Over time, the electrolyte mix may take on a yellow/golden hint due to the properties in the pure freeze-dried lemon juice. This is completely natural, the mix itself does not change at all!
9. Where can I find an ingredients list?
You can find the full ingredients list for our electrolytes on the product page here in the photos.
10. What are the ratios in Canada Rock Electrolytes?
Each pack of our electrolyte mix comes with a 6g scoop included. One scoop of our electrolyte mix contains 1280mg of Sodium, 225mg of Potassium, and 70mg of Magnesium. There are also over 40 trace minerals contained in each serving from the 100% Natural Canadian Sea-salt we use.
11. Have CRH Electrolytes undergone third-party testing?
Third-party testing results will be posted on our product page as soon as the process of testing is complete. All of our ingredients are carefully sourced from trusted suppliers with certifications of analysis provided for all ingredients used.
